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FAQ
Why buy remanufactured from Mybuybuy.com?
Please visit our Remanufactured Products page for more information.
If I order now, when can I expect my order to ship?
Items less than 60lbs - all orders placed by 4pm will ship within 24 hours
Items 60lbs or greater - all orders placed by 4pm will ship within 48 hours
Orders received on Friday will ship Monday or Tuesday, depending on weight
When will I actually receive my item(s)?
Once shipped, please allow up to 5 business days to receive your order. Please note that shipments of major appliances are subject to special delivery timeframes.
What about major appliance deliveries?
Please contact us to discuss shipping rates and arrangements for major appliances.
How do I track my shipment?
The tracking number has been automatically emailed to you when the item was shipped. If you’ve lost this number, please call our customer service department at 1-866-933-0427.
Is it safe to buy from mybuybuy.com?
Of course! Buy from mybuybuy.com knowing that your information will be safely processed and handled. Customer security and satisfaction are our top priorities.
What happens if I have a question about an order or an available product?
Our customer service department is here to assist you. Please call 1-866-933-0427, our customer care center is open Monday – Friday 8:00 a.m. – 5:00 p.m. EST. If you contact us during those times, we’ll respond to your call or email as quickly as possible, typically within the hour.
What are the accepted payment methods?
We accept all major credit cards (Mastercard, Visa, American Express, Discover ).
What kind of warranty will I receive on my purchase?
Warranties vary by manufacturer and/or the type of product you’ve purchased. The Mybuybuy.com customer service department is available to address any questions or concerns you have regarding your product (1-866-933-0427). Most items are under manufacturer warranty with the exception of minor cosmetic imperfections- small scratches, blemishes, etc. Please refer to the actual specific product listing for warranty details.
Please visit our Remanufactured Products page for more information.
If I order now, when can I expect my order to ship?
Items less than 60lbs - all orders placed by 4pm will ship within 24 hours
Items 60lbs or greater - all orders placed by 4pm will ship within 48 hours
Orders received on Friday will ship Monday or Tuesday, depending on weight
When will I actually receive my item(s)?
Once shipped, please allow up to 5 business days to receive your order. Please note that shipments of major appliances are subject to special delivery timeframes.
What about major appliance deliveries?
Please contact us to discuss shipping rates and arrangements for major appliances.
How do I track my shipment?
The tracking number has been automatically emailed to you when the item was shipped. If you’ve lost this number, please call our customer service department at 1-866-933-0427.
Is it safe to buy from mybuybuy.com?
Of course! Buy from mybuybuy.com knowing that your information will be safely processed and handled. Customer security and satisfaction are our top priorities.
What happens if I have a question about an order or an available product?
Our customer service department is here to assist you. Please call 1-866-933-0427, our customer care center is open Monday – Friday 8:00 a.m. – 5:00 p.m. EST. If you contact us during those times, we’ll respond to your call or email as quickly as possible, typically within the hour.
What are the accepted payment methods?
We accept all major credit cards (Mastercard, Visa, American Express, Discover ).
What kind of warranty will I receive on my purchase?
Warranties vary by manufacturer and/or the type of product you’ve purchased. The Mybuybuy.com customer service department is available to address any questions or concerns you have regarding your product (1-866-933-0427). Most items are under manufacturer warranty with the exception of minor cosmetic imperfections- small scratches, blemishes, etc. Please refer to the actual specific product listing for warranty details.